Job Opportunities

 

Full Time Positions

Customer Service & Administration Specialist

Customer Service & Administration Specialist

Are you all about making the world a better place? Do you thrive in a fast-paced startup culture? Are you excited to see the ins and outs of e-commerce? We’d love to talk to you!

 

About EarthHero

We’re an online marketplace that exists to make it easier for consumers to shop sustainably. We focus on curating sustainably made consumer lifestyle products. Our mission is to make sustainable shopping so easy, everyone does it! By providing high quality, low impact products from trusted companies, we take the guesswork out of mindful shopping.

 

The Position

This position will take an active role managing customer service for the EarthHero brand.   The goal of the position is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.  This includes all customer types (end user, B2B, internal customers/product vendors) and will be done across multiple channels; phone, live chat, website content, and ensuring orders are packed and shipped in a manner to delight our customers and create raving fans of the brand.

Essential Job Functions

  • Manage all direct communication with customers via phone, live chat, and email
  • Work with the team to develop and implement customer issue resolution and escalation procedures
  • Work with the marketing team to develop a strategy for collecting and reporting on customer feedback (direct, via survey, product/brand reviews, etc.)
  • Leverage customer questions and feedback to proactively create additional web content in an effort to reduce future questions on common topics
  • Assist with invoicing and reconciliation for all accounts within vendor portfolio
  • Oversee and ensure proper packing and shipping of customer orders
  • Assist with product receiving and cycle counting for stocked items
  • Audit technologies leveraged for customer service and provide recommendations that will allow us to scale the department over time

Additional Job Functions –

  • General office manager duties
  • Create and update product upload spreadsheets to build EarthHero product listing
  • Expedite customer dropship orders to ensure timely delivery to customer

Our ideal candidate is, above all, passionate about the environment! They have an organized and detail oriented personality. It’s important that they understand the larger reaching impact of conscious consumerism and how to use products and commerce as a medium for environmental education and positive impact.

 

Skills Needed:

  1. Positive and professional demeanor
  2. Attention to detail: managing customer interactions beyond the initial point of contact to ensure customer satisfaction
  3. Project Organization: ability to organize, track, and manage multiple tasks within each project
  4. Flexibility: as a start-up, job duties will include a little bit of everything! We’ll need you to adapt easily and take on new tasks when needed.
  5. Ability to stay focused in a dynamic, ever-changing environment

Our ideal candidate will have the following:

  • Strong communication skills
  • Meticulous attention to detail
  • Passion for helping accelerate the sustainability movement
  • Ability to ask questions, receive feedback, and adapt
  • Strong problem-solving abilities
  • Drive to take initiative in creating and improving systems
  • Strong excel skills
  • Time management and ability to multitask

We’d love to have you join the team!

To Apply – Email jobs@earthhero.com with a resume, cover letter and include:

  1. Your passion for environmental sustainability
  2. Describe what attracts you to this role
  3. Salary requirements/expectations

 

Internships

Influencer Marketing & Public Relations Internship

Influencer Marketing & Public Relations Intern

Do you want to make the world a better place through communication? Do you thrive in a fast-paced startup culture? Are you excited to learn the ins and outs of influencer and affiliate marketing? We’d love to talk to you!

 

About EarthHero

We’re a start-up focused on environmental sustainability, highlighting amazing companies on our online marketplace for sustainably made consumer products. We make it easy to shop sustainably–bringing our brands to life through website copy, social media campaigns, and storytelling. To help us further tell our story, we work directly with leaders in the world of sustainability + wellness to promote EarthHero through various PR and Marketing channels.

 

The Position

This role will provide the opportunity play a large part in our growing brand, working directly with influencers in the sustainability marketing world to create custom content for EarthHero including blog posts, social media campaigns, online + hard copy magazines, press releases, and much more.

The internship will include a program-long project where the intern will produce, execute, and analyze the results of a multi-faceted influencer campaign with the aid and supervision of our Influencer and PR Manager.

Our ideal candidate is, above all, passionate about the environment–and loves communicating it to others! They have an infectious, positive personality that excites and drives others. The candidate loves to tell a story and wants to share our mission in a way that’s compelling and interesting.

 

Minimum time commitment: 8-10 hours/week, 120-150 hours

Duration: Spring, Summer, Fall, Winter of 2019. Start/End dates are flexible.

 

Responsibilities:

  1. Work and communicate directly with influencers to create social media and press campaigns across various platforms that tell the EarthHero story
  2. Help write branded press releases to send to a growing list of EarthHero supporters and partners
  3. Conceive of ideas and create compelling content for our network of influencers to implement and use. Strong writing and communication skills are a must!
  4. Aid in streamlining our brand tone and language wherever possible
  5. Work directly with the Influencer Manager to find partners and execute marketing campaigns with those partners
  6. Analyze the results of said collaborations, looking at engagement, ROI (return on investment), and other factors
  7. Potential for blog writing, social media post creation, and website copywriting 

 

Internship benefits:

  1. Potential employment opportunities post-internship
  2. Building connections within Boulder’s expansive startup community
  3. Mentor-mentee relationship with the EarthHero team
  4. Gain first-hand experience in launching an impact focused business
  5. Take a deep dive into influencer marketing, and sustainability marketing, both emerging fields in today’s business and marketing world
  6. Involvement in a fun and exciting workplace (we have office dogs!) that is unique from most others

 

Must have experience in the following:

  • Business Marketing, Journalism, Communications, English, or Environmentalism
  • Creative and conceptive writing skills
  • Strong communication skills
  • Strong attention to detail
  • Skilled in Instagram, Facebook Business, and other common social platforms
  • Solid understanding of marketing techniques, specifically influencer marketing
  • Passion for storytelling and a desire to educate our consumers and influencers

 

The following experience is desired, but will be taught in the program:

  • Facebook Analytics
  • Affiliate marketing programs such as Tapfiliate
  • Google Analytics
  • Knowledge of SEO
  • WordPress

 

We’d love to have you join the team!

To apply, send your cover letter, resume, and writing samples to jobs@EarthHero.com

 

 

Graphic Design Internship

Graphic Design Intern

Are you all about making the world a better place? Do you thrive in a fast paced startup culture? Are you excited to use your creativity to help mold a growing brand? We’d love to talk to you!

 

About EarthHero

We’re a start-up focused on environmental sustainability and are creating an online marketplace for sustainably made consumer products. Our mission is to make sustainable shopping so easy, everyone does it! We’re building a one stop shop for everyone who loves the planet.

 

The Position

We’re looking for a candidate that shares the same CREATIVITY and PASSION for the environment that we do! This role will provide the opportunity to conceptualize, design, create and see finished projects in action.

The internship will include a program-long project where the intern will – with the aid and supervision of our Social Media and Marking Coordinator – conceptualize a series of well researched, relevant, and engaging infographics that demonstrate an understanding of our values, brand, and mission, as well as their personal creativity. The infographics can answer any question that relates to our business and our mission – everything else is up to you! We will then help you launch the series with a marketing campaign and measuring the ROI.

Our ideal candidate is, above all, passionate about the environment! They have an infectious, positive personality that excites and drives others. The candidate lives and breathes design and is excited to learn on the job.

 

Time commitment: 10 hours/week, 150 hours

Duration: Spring, Summer, or Fall 2019. Start/End dates are flexible.

 

Responsibilities:

  1. Create graphics and design layouts for online ads, print promotional material, email newsletters, the EarthHero homepage, blog, and social media accounts.
  2. Collaborate with marketing department and support social media campaigns with design solutions.
  3. Lead project to create an infographic that supports material learned throughout internship, with the aid and supervision of our Social Media and Marketing Coordinator.
  4. Up to 20% of the internship may include product image editing.

Internship benefits:

  1. Potential employment opportunities post-internship
  2. Building connections within Boulder’s expansive startup community
  3. Mentor-mentee relationship with the EarthHero team
  4. Gain first hand experience in launching an impact focused business
  5. Take a deep dive into sustainable product research

Our ideal candidate will have experience in the following:

  • Graphic Design, Photography, or similar major
  • Adobe Suite, including Photoshop, InDesign, and Illustrator
  • Solid grasp of design concepts
  • Ability to communicate ideas to a team
  • Creative and Flexible

We’d love to have you join the team!

To apply, send your cover letter, resume, and a sample of your design work to jobs@earthhero.com.

 

 

Sustainability Marketing + Copywriting Internship

“I love that EarthHero has the close-knit startup feel! It allows me to work on a bunch of different tasks and learn a ton of new things. It’s always changing and I feel like I’m involved in making a difference!”

Juliet P. 2017 Social Media and Marketing Intern

 

Sustainability Marketing + Copywriting Intern

Are you all about making the world a better place? Do you thrive in a fast-paced startup culture? Are you excited to see the ins and outs of e-commerce? We’d love to talk to you!

 

About EarthHero

We’re a start-up focused on environmental sustainability, highlighting amazing companies on our online marketplace for sustainably made consumer products. We make it easy to shop sustainably–bringing our brands to life through website copy, social media campaigns, and storytelling.

 

The Position

We’re looking for a candidate that shares the same CREATIVITY and PASSION for the environment that we do! This role will provide the opportunity play a large part in our growing brand, creating content including blog posts, product descriptions, and brand information pages.

The internship will include a program-long project where the intern will produce, execute, and analyze the results of a campaign created with the aid and supervision of our Social Media, Marketing, and Copywriting Coordinator.

Our ideal candidate is, above all, passionate about the environment! They have an infectious, positive personality that excites and drives others. The candidate loves to tell a story and wants to share our mission in a way that’s compelling and interesting to others.

Time commitment: 10 hours/week, 150 hours

Duration: Spring, Summer, and Fall 2019. Start/End dates are flexible.

Responsibilities:

  1. Conceive of ideas and create compelling content for social media posts, blog articles, and website content. Strong writing skills are a must!
  2. Create a long term social media plan and marketing calendar through several common social platforms, scheduling through Hootsuite several weeks in advance
  3. Write product descriptions for the website based on given product information, adding interest and excitement around each product
  4. Aid in streamlining our brand tone and language
  5. Work with other interns to create and execute campaigns with the help of the EH team
  6. Research and write about new EarthHero brands to share their stories with our customers

  

Internship benefits:

  1. Potential employment opportunities post-internship
  2. Building connections within Boulder’s expansive startup community
  3. Mentor-mentee relationship with the EarthHero team
  4. Gain first-hand experience in launching an impact focused business
  5. Take a deep dive into sustainability marketing, an emerging field in today’s business world

 

Must have experience in the following:

  • Business Marketing, Journalism, English, or Environmentalism
  • Creative writing and accurate grammar
  • Basic Excel
  • Strong communication skills
  • Strong attention to detail
  • Passion for the environment and a desire to educate
  • Skilled in Instagram, Facebook Business, and other common social platforms
  • Solid understanding of marketing techniques
  • Passion for story telling

 

The following experience is desired, but will be taught in the program:

  • Facebook Analytics
  • Google Analytics
  • Knowledge of SEO
  • InDesign
  • WordPress

We’d love to have you join the team!

To apply, send your cover letter, resume, and writing samples to jobs@EarthHero.com

 

Videography Internship

Videography Intern

Are you all about making the world a better place? Do you thrive in a fast paced startup culture? Are you excited to use your creativity to help mold a growing brand? We’d love to talk to you!

 

About EarthHero

We’re a start-up focused on environmental sustainability and are creating an online marketplace for sustainably made consumer products. Our mission is to make sustainable shopping so easy, everyone does it! We’re building a one stop shop for everyone who loves the planet.

 

The Position

We’re looking for a candidate that shares the same CREATIVITY and PASSION for the environment that we do! This role will provide the opportunity to conceptualize, design, create and see finished projects in action.

The internship will include a program-long project where the intern will – with the aid and supervision of our Social Media and Marking Coordinator – conceptualize, coordinate, and execute multiple video shoots to educate consumers about what we offer and why we do it. They will work alongside the Social Media team to support their copy with needed creative content. You will have creative freedom to try new ideas, and explore new skills within the videography realm.

Our ideal candidate is, above all, passionate about the environment! They have an infectious, positive personality that excites and drives others. The candidate lives and breathes art and storytelling and is excited to learn on the job.

Time commitment: 10 hours/week, 150 hours

Duration: Spring, Summer, and Fall 2019. Start/End dates are flexible.

 

Responsibilities:

  1. Coordinate, shoot, and edit videos for online ads, blog, and social media accounts.
  2. Collaborate with marketing department and support social media campaigns with video solutions.
  3. Align visual content with the EarthHero brand, with the aid and supervision of our Social Media and Marketing Coordinator.
  4. Up to 25% of the internship may include managing EarthHero’s Youtube account and sharing videos that align with our mission

Internship benefits:

  1. Potential employment opportunities post-internship
  2. Building connections within Boulder’s expansive startup community
  3. Mentor-mentee relationship with the EarthHero team
  4. Gain first hand experience in launching an impact focused business
  5. Take a deep dive into sustainable product research

 

Our ideal candidate will have experience in the following:

  • Photography, videography, marketing or similar major or interests
  • Premiere, FinalCut, or other video editing software
  • Creative direction and ability to lead a video shoot
  • Ability to communicate ideas to a team
  • Creative and Flexible

 

We’d love to have you join the team!

To apply, send your cover letter, resume, and a sample of your work to jobs@earthhero.com.

 

 

Photography Internship

Photography Intern

Are you all about making the world a better place? Do you thrive in a fast paced startup culture? Are you excited to use your creativity to help mold a growing brand? We’d love to talk to you!

 

About EarthHero

We’re a start-up focused on environmental sustainability and are creating an online marketplace for sustainably made consumer products. Our mission is to make sustainable shopping so easy, everyone does it! We’re building a one stop shop for everyone who loves the planet.

 

The Position

We’re looking for a candidate that shares the same CREATIVITY and PASSION for the environment that we do! This role will provide the opportunity to conceptualize, design, create and see finished projects in action.

The internship will include a program-long project where the intern will – with the aid and supervision of our Social Media and Marking Coordinator – conceptualize, coordinate, and execute multiple photo shoots that highlight the multitude of products that EarthHero offers. They will work alongside the Social Media team to support their copy with needed images and creative content. You will have creative freedom to try new ideas, and explore new skills within the photography and design realm.

Our ideal candidate is, above all, passionate about the environment! They have an infectious, positive personality that excites and drives others. The candidate lives and breathes photography and art and is excited to learn on the job.

Time commitment: 10 hours/week, 150 hours

Duration: Spring, Summer, and Fall 2019. Start/End dates are flexible.

Responsibilities:

  1. Coordinate, shoot, and edit images for online ads, print promotional material, email newsletters, the EarthHero homepage, blog, and social media accounts.
  2. Collaborate with marketing department and support social media campaigns with image solutions.
  3. Align visual content with the EarthHero brand, with the aid and supervision of our Social Media and Marketing Coordinator.
  4. Up to 25% of the internship may include product image editing from outside sources

Internship benefits:

  1. Potential employment opportunities post-internship
  2. Building connections within Boulder’s expansive startup community
  3. Mentor-mentee relationship with the EarthHero team
  4. Gain first hand experience in launching an impact focused business
  5. Take a deep dive into sustainable product research 

Our ideal candidate will have experience in the following:

  • Photography, videography, marketing, graphic design or similar major or interests
  • Photoshop, Lightroom, or other image editing software
  • Creative direction with product photography and ability to lead a photoshoot
  • Ability to communicate ideas to a team
  • Creative and Flexible

We’d love to have you join the team!

To apply, send your cover letter, resume, and a sample of your work to jobs@earthhero.com.